Terms of Service

At Chirper-Auto, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By accessing or using Chirper-Auto, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

• Account Information: Name, email address, phone number, and password when creating an account.
• Listing Information: Vehicle details, photos, and descriptions when you create a listing.
• Payment Details: If applicable, we may collect payment information for paid services.

1.2 Information We Collect Automatically

• Usage Data: Details about how you use the platform, including pages viewed and time spent
• Device Information: IP address, browser type, device type, and operating system.
• Cookies: Data collected via cookies to enhance your experience (see Section 5).

1.3 Information from Third Parties

We may receive information from third-party services, such as social media platforms, if you choose to connect your account.

2. How We Use Your Information

We use your information to:

• Provide and improve our platform's functionality.
• Process your account registration and manage your account.
• Enable the creation and management of listings.
• Facilitate communication between buyers and dealers.
• Respond to your inquiries and provide customer support.
• Monitor and analyze usage trends to improve user experience.

3. Sharing Your Information

We do not sell your information to third parties. However, we may share your information in the following cases:

3.1 With Other Users

• When you post a listing, certain information (e.g., name, location, contact details) may be shared with potential buyers.

3.2 With Service Providers

• We may share information with trusted third-party service providers to help us operate and improve our platform.

3.3 Legal Compliance

• We may disclose your information to comply with legal requirements or respond to lawful requests from authorities.

3.4 Business Transfers

• If Chirper-Auto is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Protecting Your Information

We take the security of your information seriously and implement appropriate measures to safeguard it, including:

• Encryption for sensitive data.
• Regular security assessments.
• Restricting access to personal data to authorized personnel only.

However, no method of transmission or storage is completely secure. Use our platform at your own risk.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies help us:

• Recognize you when you return to the site.
• Personalize your experience.
• Analyze platform performance.

You can manage your cookie preferences through your browser settings.

6. Your Choices and Rights

You have the right to:

• Access Your Information: Request a copy of your personal data.
• Update Your Information: Correct inaccuracies in your account.
• Delete Your Information: Request the deletion of your data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing emails or adjust cookie settings.

To exercise these rights, contact us at support@chirper.co.za

7. Retention of Information

We retain your information as long as necessary to provide our services or comply with legal obligations. When no longer needed, your information will be securely deleted or anonymized.

8. Third-Party Links

Our platform may contain links to third-party websites. Chirper-Auto is not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing any personal data.

9. Children's Privacy

Chirper-Auto is not intended for individuals under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via email or on our platform.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at: Email: privacy@chirper.co.za